Legal
Privacy Policy
Effective date: 14 August 2026
Get Maid Agency (“GMA”) is a licensed employment agency in Hong Kong (EAA Licence No. 81133), operated by Champ Gain Asia Limited. This Personal Information Collection Statement explains how we collect, use, and protect personal data in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong.
1. Who We Are
Champ Gain Asia Limited, trading as Get Maid Agency, is the data user responsible for the personal data described in this statement. Our office is at Shop 35, Level 3, Shatin Centre, 2–16 Wang Pok St, Sha Tin, Hong Kong.
2. What Personal Data We Collect
From prospective employers we collect your name, contact details, district, household requirements, and the details you choose to provide when you submit an enquiry or use our tools. From domestic helper applicants we collect identity, immigration, employment history, and related documentation required to process a placement. We collect only what is necessary for the purposes set out below.
3. Why We Collect It
We use personal data to respond to enquiries, match employers with suitable helpers, prepare and process employment contracts and immigration applications, meet our obligations under the Employment Ordinance (Cap. 57) and the Employment Agency Regulations, and to maintain the records a licensed agency is required to keep.
4. Whether Supply Is Obligatory
Providing personal data to us is voluntary. However, if you do not provide the data we request, we may be unable to process your enquiry, complete a placement, or submit the immigration applications that a placement requires.
5. Who We May Transfer Data To
Personal data may be transferred, where necessary for the purposes above, to the Hong Kong Immigration Department, the Labour Department, overseas recruitment partners and their regulators, consulates, insurers, and medical examination providers. We do not sell personal data, and we do not transfer it for any purpose unrelated to your placement or enquiry.
6. Direct Marketing
We will not use your personal data in direct marketing without first obtaining your consent, as required under Part VIA of the Ordinance. If you have consented, you may withdraw that consent at any time, free of charge, by contacting us using the details below.
7. Retention
We keep personal data only for as long as it is needed for the purposes it was collected for, or for as long as we are required to retain it under Hong Kong law and our licensing obligations. Data that is no longer required is securely destroyed.
8. Security
We take practicable steps to protect personal data against unauthorised access, processing, loss, or erasure. Access to identity documents and other sensitive records is restricted to staff who need it to carry out their duties.
9. Cookies and Website Analytics
This website uses functional cookies and privacy-respecting analytics to keep the site working and to understand aggregate usage. These do not identify you personally. Some pages store your input in your own browser so that you do not lose your progress; that information stays on your device and is not transmitted to us.
10. Your Right to Access and Correct Your Data
Under sections 18 and 22 and Data Protection Principle 6 of the Ordinance, you have the right to ask whether we hold personal data about you, to request a copy of it, and to request correction of any data that is inaccurate. We may charge a reasonable fee for complying with a data access request, as the Ordinance permits.
11. How to Contact Us
Data access or correction requests, and any question about this statement, should be addressed to the Data Privacy Officer, Get Maid Agency, Shop 35, Level 3, Shatin Centre, 2–16 Wang Pok St, Sha Tin, Hong Kong, or by email to getmaidagency@gmail.com.
12. Changes to This Statement
We may update this statement from time to time. The effective date above shows when it was last revised. Continued use of this website after a change takes effect indicates acceptance of the revised statement.