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Practical, experience-led advice for everyday life with a domestic helper in Hong Kong.
Choosing medical insurance for your domestic helper: coverage, claims and what to compare
Only employees' compensation insurance is legally required when you employ a domestic helper in Hong Kong; everything beyond that is optional cover you choose. In our experience, most employers add comprehensive medical insurance anyway, because day-to-day clinic bills are the employer's responsibility. Read what the policy covers and ask the insurer directly how claims are processed before you buy.
Read articleIntroducing a helper to your child doesn't need to be dramatic.
Stay in the room for the first days rather than handing over and leaving — let your child watch you be relaxed with the helper before she takes anything on alone. Keep meals, baths and bedtime exactly as they were, hand over one routine at a time, and expect a bumpy fortnight. A longer interview and real reference checks beforehand matter more than anything you do after she arrives.
Read articleA little hygiene talk goes a long way
Hygiene standards are learned, not assumed, and the stakes rise with a newborn, young children, an elderly parent or daily cooking. Here is how to set clear, kind hygiene routines with your helper: what to provide, what to say, and the specific practices that matter most in each caring scenario.
Read articleThe 48 hours after a serious incident, one calm step at a time
Safety first — call 999 if anyone is hurt or in danger, and if it's a criminal matter that's the right number whatever the hour. Then slow down: write down what happened while it's fresh. You can stand her down from duties tonight, but don't dismiss her on the spot and don't move her out. Our office is 10am–7pm; call us before you take any step that changes her employment.
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